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When I went to talk to my manager today about the door to the surveillance room not opening correctly she told me that it was going to be a rough week. I don't remember if I just looked puzzled or actually asked why, but she said that starting tomorrow (Tues) she's going to start suspending people based on the evaluations that my department turns in. Which means that one of two things will happen over the next week or so.
1) Dealers will see this as a corrective measure that they have to work harder to overcome and use their time wisely to see what they did wrong and work to fix it. Chances of that happening 5%.
2) Dealers will blame surveillance for their suspension and sulk for the next few weeks, if not become outright hostile towards us for what has happened because it can't possibly be their fault that they were suspended. The surveillance officers must be out to get them for some reason and it is all totally unfair and they should not have been suspended in the first place. Chances of that happening 99%.
Yeah, I know that adds up to more than a hundred, but I really don't see most of the dealers, even the ones I consider friends, to take this well. The funny part is that James and I only mark down about half of what we see wrong on any given table. If we wrote down every single problem/rule violation we saw on a given shift the casino would never be able to open because we wouldn't have any dealers available to work. Management doesn't know this either and we're keeping it that way. So, yeah, I'll be interested to see what happens. I'll have to let you all know too. Either way, I'm going to be in a great mood or pissy as hell by Friday.
1) Dealers will see this as a corrective measure that they have to work harder to overcome and use their time wisely to see what they did wrong and work to fix it. Chances of that happening 5%.
2) Dealers will blame surveillance for their suspension and sulk for the next few weeks, if not become outright hostile towards us for what has happened because it can't possibly be their fault that they were suspended. The surveillance officers must be out to get them for some reason and it is all totally unfair and they should not have been suspended in the first place. Chances of that happening 99%.
Yeah, I know that adds up to more than a hundred, but I really don't see most of the dealers, even the ones I consider friends, to take this well. The funny part is that James and I only mark down about half of what we see wrong on any given table. If we wrote down every single problem/rule violation we saw on a given shift the casino would never be able to open because we wouldn't have any dealers available to work. Management doesn't know this either and we're keeping it that way. So, yeah, I'll be interested to see what happens. I'll have to let you all know too. Either way, I'm going to be in a great mood or pissy as hell by Friday.
